I logged into and saw I was actually being charged a total of $13936.00 and not the total of $8000 total The Matco Tools Rep. I requested my account number directly after this message the same day. to conceal the total balance being charged. The bottom half of the receipt had been folded by the Matco Tools rep. On I opened a credit account for a toolbox I was told would cost a total of $8000.00 I received my first receipt on via text message in the form of picture that only showed the top half of the receipt. Predatory Practices, Falsified Payment History. After my payment today, I owe them $40.50 & that will be the last I do business with this company. My balance before my payment was $110.50. Matco tools arbitrarily reported me for missing a payment for May, even tho they processed my payment on 5/31. He was completely unprofessional & disrespectful. I made the payment on 5/31 & yet Chance refused to let me talk to anyone else to try to resolve the situation. They reported me to the credit bureau for no payment in the month, but they send the report out before the month is over. I tried explaining this to Chance but he was only interested in telling me that I was wrong. Chance told me that Matco has been calling me to inform me the status of my account is behind, but I have not received any calls. I spoke with Chance in customer service & he was very rude, kept talking over me & did not want to assist me with the issue. Today I was advised that I was behind & it was negatively affecting my credit. I have a credit account with Matco & have never missed a payment.
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